Privacy Policy for Radikal Wraps
Last Updated: April 2025
At Radikal Wraps, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, engage with our services, or interact with our ads. By using our services or providing your details to us, you agree to the practices outlined in this policy.
1. Information We Collect
We collect personal information that you provide to us, including:
- Contact Information: This includes your name, email address, and phone number when you fill out forms or interact with our ads.
- Vehicle Information: We may also collect details about your vehicle, such as make, model, and year, if relevant to our services.
We may collect this information through various means, including:
- Contact forms on our website.
- Facebook Lead Ads and Messenger for direct communication.
- Phone or email correspondence.
2. How We Use Your Information
We use the personal information we collect to:
- Respond to your inquiries and provide customer support.
- Provide our services, such as Paint Protection Film (PPF) installations or Ceramic Coating applications.
- Follow up with you regarding your services and offer additional relevant products.
- Improve our marketing and customize content based on your preferences and needs.
- Comply with legal obligations, such as keeping your information secure.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement a variety of technical, administrative, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction.
- Data Storage: Your information is stored securely and is only accessed by authorized personnel who need it to provide our services.
- Encryption: We use industry-standard encryption to protect sensitive data such as payment information.
4. Sharing Your Information
We do not sell your personal data to third parties. However, we may share your information with trusted third parties who help us operate our business and provide our services, including:
- Service providers (e.g., payment processors, email service providers).
- Legal authorities, if required by law.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies (e.g., pixels, web beacons) to enhance your experience on our website, improve our marketing, and analyze traffic. By using our website, you consent to the use of these technologies.
- Cookies: Small data files stored on your device to enhance site functionality and provide personalized content.
- Facebook Pixel: A tool used to track conversions, retarget website visitors, and optimize our Facebook ads.
6. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you.
- Correct or update your information.
- Request deletion of your personal information (subject to legal exceptions).
- Opt-out of receiving marketing communications by clicking the “unsubscribe” link in any email or by contacting us directly.
7. Contact Us
If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us:
- Email: info@radikalwraps.com.au
- Phone: 07 3063 1266
- Address: Unit 10/3-9 Octal Street, Yatala QLD 4207, Australia
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the “Last Updated” date at the top. We encourage you to review this policy periodically to stay informed about how we protect your personal information.